Keystay
DRAFT: skeleton pending legal review. Structure per compliance checklist; final wording requires a lawyer before first sale.

Refund Policy

Last updated: [DATE].

14 days, no questions

If Keystay is not for you, email [email protected] within 14 days of purchase and we refund you in full. No forms, no reasons required.

EU right of withdrawal

Keystay is digital content and an included digital service. At checkout you consent to immediate delivery and acknowledge that you lose the statutory right of withdrawal for the digital content once activation begins (art. 16(m), Consumer Rights Directive). Our voluntary 14-day guarantee above applies regardless. [VERIFY: consent checkbox shown at Lemon Squeezy checkout]

How refunds are processed

Purchases on keystay.co are refunded through Lemon Squeezy, our Merchant of Record. Purchases on Etsy follow Etsy's refund flow. Refunded guidebooks are deactivated.